Syllabus XII

Economics (318) Overview of Indian Economy Economic Planning in India Economic Growth and Economic Development The Problem of Unemployment, Poverty and Inequality Meaning, Scope and its Need in Economics Collection and Classification of Data Presentation of Data Measures of Central Tendency Measures of Dispersion Correlation Analysis Index Numbers Introduction to the study of Economics Central Problems of an Economy Consumer's Equilibrium Demand Price Elasticity of Demand Production Function Cost of Production Supply Price Elasticity of Supply Forms of Market Price Determination Under Perfect Competition Revenue and Profit Maximization of a Competitive Firm National Income and related Aggregates National Income and its Measurement Consumption, Saving and Investment Theory of Income Determination Money and Banking Government and the Budget
Hindi (301) कविता कैसे पढ़ें रैदास तुलसीदास मीरांबाई रहीम गद्य कैसे पढ़ें एक था पेड़ और एक था ठूँठ! दो कलाकार अच्छा कैसे लिखें सार कैसे करें बिहारी पद्माकर सूर्यकांत त्रिपाठी 'निराला' महादेवी वर्मा अनुराधा अनपढ़ बनाए रखने की साजिश पीढ़ियाँ और गिट्टियाँ कुटज पत्र कैसे लिखें भाव पल्लवन कैसे करें प्रतिवेदन, टिप्पण और प्रारूपण रामधारी सिंह 'दिनकर' गजानन माधव मुक्तिबोध राजेंद्र उपाध्याय हिंदी कविता की विकास यात्रा क्रोध आखिरी चट्टान जिजीविषा की विजय निबंध कैसे लिखें तालिका, आरेख निर्माण...आदि परियोजना लेखन विराटा की पद्मिनी तीन लघुकथाएं सूचना प्रौद्योगिकी : स्वरूप और महत्त्व वैज्ञानिक दृष्टि और वैज्ञानिक विकास संचार माध्यम और उनके प्रकार भारतीय विज्ञान संचार की प्रक्रिया जनसंख्या वृद्धि और विज्ञान संचार माध्यम के प्रमुख अवयव कंप्यूटर और हिंदी संचार माध्यम की भाषा विज्ञान की भाषा
Urdu (306) Lesson 1 Lesson 2 Lesson 3 Lesson 4 Lesson 5 Lesson 6 Lesson 7 Lesson 8 Lesson 9 Lesson 10 Lesson 11 Lesson 12 Lesson 13 Lesson 14 Lesson 15
Sanskrit (309) जीवन संदेशः यदि जानासि तद् वद आरोग्यं परमं सुखम् वाचां मण्डनं सत्यम् अतिलोभः न कर्त्तव्यः राजते खलु कन्याकुमारी एतद् उपास्यम् परार्थे आत्मोत्सर्गः काले फलति सौभाग्यम् पतन्ति परपीडकाः अनुच्छेदलेखनम् संवादलेखनम् वर्षर्तुवर्णनम् अमृतस्य पन्थाः हिमालयो नाम नगाधिराजः मानो हि महतां धनम् कल्पनाकीर्तिः विजयते पर्यावरणस्य संरक्षणम् क्रोधोऽनर्थकारकः अनन्तःज्ञानसागरः शल्यचिकित्साजनकः सुश्रुतः कष्टं न्यासस्य रक्षणम् हृदय परिवर्तनम् पत्रं लिखामः परियोजना-निर्माणम् समसामयिकं संस्कृतसाहित्यम् भारतीयज्ञानविज्ञानपरम्परा संस्कृतम् अन्याः भारतीयाः भाषाः च भारतीयसंस्कृतौ संस्काराः संस्कृतस्य प्रयोजनमूलकता जनसचारमाध्यमः संस्कृतपत्रकारिता पत्रिकाप्रारूपम् मुद्रणत्रुटिशोधनम्
Mathematics (311) Sets Relations and Functions-I Trigonometric Functions-I Trigonometric Functions-II Relation between Sides and Angles of a Triangle Sequences and Series Some Special Sequences Complex Numbers Quadratic Equations and Linear Inequalities Principle of Mathematical Induction Permutations and Combinations Binomial Theorem Cartesian System of Rectangular Co-ordinates Straight Lines Circles Conic Sections Measures of Dispersion Random Experiments and Events Probability Matrices Determinants Inverse of a Matrix and its Applications Relation and Functions-II Inverse Trigonometric Functions Limits and Continuity Differentiation Differentiation of Trigonometric functions Differentiation of Exponential and Logarithmic Functions Application of Derivatives Integration Definite Integrals Differential Equations Introduction to 3-D Vectors Plane Straight Line Linear Programming Mathematical Reasoning
Physics (312) Units, Dimensions and Vectors Motion in a Straight Line Laws of Motion Motion in a Plane Gravitation Work, Energy and Power Motion of a Rigid Body Elastic Properties of Solids Properties of Fluids Kinetic Theory of Gases Thermodynamics Heat Transfer and Solar Energy Simple Harmonic Motion Wave Phenomena Electric Charge and Electric Field Electric Potential and Capacitors Electric Current Magnetism and Magnetic Effect of Electric Current Electromagnetic Induction and Alternating Current
Chemistry (313) Atoms, Molecules and Chemical Arithmetic Atomic Structure Periodic Table and Periodicity in Properties Chemical Bonding The Gaseous State and Liquid State The Solid State Solutions Colloids Chemical Thermodynamics Spontaneity of Chemical Reactions Chemical Equilibrium Ionic Equilibrium Electrochemistry Chemical Kinetics Adsorption and Catalysis Occurrence and Extraction of Metals Hydrogen and s-Block Elements General Characteristics of the p-block Elements p-block Elements and their Compounds p-block Elements and their Compounds - II d-Block and f-Block Elements Coordination Compounds Nomenclature and General Principles Hydrocarbons Compounds of Carbon Containing Halogens (Haloalkanes and Haloarenes) Alcohols, Phenols and Ethers Aldehydes, Ketones and Carboxylic Acids Compounds of Carbon Containing Nitrogen Biomolecules Drugs and Medicines Soaps, Detergents and Polymers Environmental Chemistry
Biology (314) Origin and Evolution of Life and Introduction to Classification The Kingdom Monera, Protoctista and Fungi Kingdom Plantae and Animalia Cell Structure and Function Tissues and other Level of Organization Root system Shoot system Absorption, Transport and Water Loss in Plants Nutrition in plants - Mineral Nutrition Nitrogen Metabolism Photosynthesis Respiration in Plants Nutrition and Digestion Respiration and Elimination of Nitrogenous Circulation of Body Fluids Locomotion and Movement Homeostasis: The Steady State Reproduction in Plants Growth and Development in Plants Reproduction and Population Control Principles of Genetics Molecular Inheritance and Gene Expression Genetics and Society Principles of Ecology Conservation and Use of Natural Resources Pollution Nutrition and Health Some Common Human Diseases Biotechnology Immunobiology: An Introduction
History (315) Understanding Indian History The Geographical Setting and pre-historic cultures of India The Harappan Civilization The Vedic Age (1500 BC-600BC) From Janapadas to Empire Post Mauryan Developments The Guptas And Their Successors (A.D.300-750) India Between AD 750-1200 Establishment and Expansion of the Delhi Sultanate Establishment of the Mughal Rule EMERGENCE OF REGIONAL Administrative System and Institutions Economy Cultural Developments in Medieval India Understanding Eighteenth Century India Establishment of British rule in India till 1857 Economic changes Social changes Popular resistance to company rule Nationalism National Movement & Indian Democracy Legacy of 19th Century World War I and the Russian Revolution The Inter War Period and the Second World War Cold war and its effects National Liberation Movements Social Transformation in the Twentieth Century Changes in the Twentieth Century Towards Formation of State Contemporary Cultural Situation Early States Cultural Production Medievel States Cultural Communication Colonial State
Geography (316) Nature of Geography as a discipline Earth's interior and its Material Dynamic surface of the earth Evolution of Land forms due to internal forces The work of running water and underground water The work of moving ice, wind and sea waves Major landforms and their economic significance Ocean: sub marine relief and circulation of ocean water Structure and composition of atmosphere Insolation and temperature Atmospheric pressure and winds Humidity and precipitation Weather and climate Biosphere Biomes India-Physical Features Our Resources
Political Science (317) Meaning and Scope of Political Science Nation and State Distinction between Society, Nation, State and Government Major Political Theories Preamble and the Salient Features of the Constitution of India Fundamental Rights Directive Principles of State Policy and Fundamental Duties Indian Federal System Emergency Provisions Union Executive Parliament of India Supreme Court of India Executive in the States State Legislature High Courts and Subordinate Courts Local Government:Urban and Rural - Universal Adult Franchise and The Methods of Representation Electoral System in India National Political Parties Regionalism and Regional Parties Public Opinion and Pressure Groups Communalism, Caste and Reservations Environmental Awareness Good Governance Human Rights India's Foreign Policy India's Relations with USA and Russia India and its Neighbours : China, Pakistan and Sri Lanka Contemporary World Order The United Nations United Nations Peace Activities United Nations and Economic and Social Development Public service Commission Administrative Machinery at The Centre, States and District Levels Political Executive and Bureaucracy Public Grievances and Redressal Machinery
Business Studies (319) Nature and Scope of Business Business Support Services Business Environment Modern Environment Forms of Business Organisation Company Form of Business Organisation Public Sector Enterprises Self Employment Getting Ready for Wage Employment Fundamental of Management Planning and Organising Staffing Directing Co-ordination and Controlling Financing of Business Sources of Long Term Finance Financial Management Indian Financial Market Introduction to Marketing Marketing Mix Advertising and Salesmanship Internal Trade External Trade Consumer Protection
Accountancy (320) Accounting-An Introduction Accounting Concepts Accounting Conventions and Standards Accounting for Business Transactions Journal Ledger Cash Book Special Purpose Books Trial Balance Bank Reconciliation Statement Bills of Exchange Errors and their Rectification Computer and Computerised Accounting System Depreciation Provision and Reserves Financial Statements - An Introduction Financial Statements - I Financial Statements II Not for Profit Organisations - An Introduction Financial Statements (Not for Profit Organisations) Accounts From Incomplete Records Partnership - An Introduction Admission of a Partner Retirement and Death of a Partner Dissolution of a partnership firm Company - An Introduction Issue of Shares Forfeiture of Shares Reissue of Forfeited Shares Issue of Debentures Financial Statements Analysis-An Introduction Accounting Ratios-I Accounting Ratios-II Cash Flow Statement Electronic Spread Sheet Use of Spread-sheet in Business Application Graphs and Charts for Business Database Management System for Accounting
Home Science (321) Home Family and Home Science Ethics In Daily Life Family Health and Security Food, Nutrition and Health Meal Planning Nutritional Status Purchase and Storage of Food Preparation of Food Food Preservation Family Resources Management Time and Energy Management Space Management Income Management Energy Conservation Environment Management Household Equipment Consumer Education Growth and Development Growth and Development Adolescence Concerns and Issues in Human Development Introduction to Fabric Sciences Yarn and it's construction Fabric Construction Textile Finishes Selection of Textiles and Clothing Care and Maintenance Introduction to Housekeeping Cleaning and Cleaning Materials Maintenance of Premises Aesthetics at Home Creative Hand Embroidery The Design Colour Embroidery Stitches
Data Entry Operation (336) Basics of Computer Operating System Basics of Word Processing Formatting Documents Mail Merge Basics of Spreadsheet Formatting Worksheets Creating Presentation
Psychology (328) Psychology: Understanding Self and Others How Psychologists Study? Biological and Cultural Shaping of Mind and Behaviour Becoming Aware of the World Around Us Attention and Perception Learning Process and Acquiring Skills Remembering and Forgetting Going Beyond the Reality: Thinking and Reasoning Motivation Emotions Development: Its Nature Domains of Development Adolescence Adulthood and Aging Understanding Individual Differences: The case of Intelligence What is Self? Self and Psychological Processes Personality Theories Personality Assessment Psychological Disorder Group Processes Person Perception and Interpersonal Attraction Man Environment Interaction Psychotherapy Health Psychology Education and work Career Development Vocational Choice and Vocational Adjustment Stress and Your Health Stress management and Well-Being Developmental Patterns in Early Childhood Play Centre: Objectives Play Centre: Structural Details Planning and Conducting Programmes Involvement of Parents and Community in a Play Centre
Computer Science (330) Computer Fundamentals Binary Logic Computer Software Operating Systems Data Communication and Networking Communications on Internet Emailing Open Source Resources Introduction to C++ in C++ Basic Concepts of OOP Control Statements Functions Array Structure, Type def & Enumerated Data Type Classes and Objects with Constructors/ Destructors Inheritance Extending Classes Pointer Files Fundamentals of Data Structure Web designing Database Management Systems Inserting Images and Lists in a Web Page New Trends in Computing Project Management Skills Entrepreneurship Skills Professional Communication Skills
Sociology (331) An Introduction of Sociology Emergence and Development of sociology Sociology: Its Relationships with other social Sciences Methods and Techniques of Research in Sociology Society, Community, Association and Institution Social Groups Social Structure and Social System Norms and Values Status and Role Cooperation, Competition and Conflict Acculturation, Askimilation & Integration Marriage Family Kinship Economy, Polity and Religion Social Stratification: Hierarchy, Differentiation and Inequality Factors of Social change Processes of Social Change Socialization Social Control Social Deviance Society and Our Environment Indian Social Thinkers Unity and Diversity National Integration: concept and Challenge India Society: Tribal, Rural and Urban Caste System in India Major Religious communities in India Major Social Problems of India Problems of Scheduled Castes and Scheduled Tribes Problems of other Deprived Sections Culture: Concept and Characteristics Cultural Pluralism Media and Culture
Painting (332) Art of Indus Valley Civilization Object Drawing Art From Maurya To Gupta Period Temple Art And Sculpture Fundamentals Of Painting Ajanta Caves Composition Temple Art And Sculpture Indian Bronzes Sketching From Life And Memory Indian Bronzes Folk Art As Motif Indo- Islamic Architecture Mughal School Rajasthani School Of Painting Pahari School Of Miniature Painting Deccan School Of Painting Company School Pioneers Of Contemporary Art Movements In India Contemprary Art Of India Folk Painting
Mass Communication (335) Introduction to Communication Mass Communication Role and Impact of Mass Media Development Communication Introduction to Print Media What is News? Reporting and Editing Language Press in India Characteristics of Radio The Radio Station Formats of Radio Programmes Radio Programme Production Television in India Role of Television as a Mass Medium Television Channels Television Program Production Advertising - An Introduction Advertising - An Industry Public Relations - An Introduction Public Relations - Tools Characteristics of New Media New Media: The Industry New Media: Target Audience New Media: Employment Opportunities Introduction to Traditional Media Introduction to Photography Types of Traditional Media The Camera Comparison of Traditional Media with Electronic Media Photojournalism Communication through Traditional Media Role of a Photojournalist
Bengali (303) Lesson 1 Lesson 2 Lesson 3 Lesson 4 Lesson 5 Lesson 6 Lesson 7 Lesson 8 Lesson 9 Lesson 10 Lesson 11 Lesson 12 Lesson 13 Lesson 14 Lesson 15 Lesson 16 Lesson 17 Lesson 18 Lesson 19 Lesson 20 Lesson 21 Lesson 22 Lesson 23 Lesson 24 Lesson 25 Lesson 26 Lesson 27 Lesson 28 Lesson 29 Lesson 30 Lesson 31 Lesson 32 Lesson 33 Lesson 34 Lesson 35
Environmental Science (333) Origin of Earth and Evolution of the Environment Environment and Human Society Degradation of Natural Environment Principles of Ecology Ecosystem Natural Ecosystem Human Modified Ecosystems Human societies Deforestation Environmental Pollution Environment and Health Disasters and their Management National Environmental Issues Global Environmental Issues Biodiversity Conversation Conservation of other Natural Resources Conservation of Soil and Land Water and Energy Conservation Origin and concept of Sustainable Development Modern Agriculture Concept of Sustainable Agriculture Clearner Technology Environmental Legislation Environmental Impact assesment Environmental Related Institutions and Organisations Environmental Ethics and Gandhian Approach Global Circulation of Water Ground water Resources Fresh water Resources Methods of water Harvesting Water Conservation at Different Levels Importance of Energy in society Non-Renewable Sources of energy Non-Renewable Sources of energy Renewable Sources of energy - II Energy Conservation
Tourism (337) Evolution of Tourism Tourism Industry and its Organization Impact of Tourism Fundamentals of Travel and Tourism Geography Transport for Tourism Understanding Indian Culture and Heritage Performing Art Heritage in India Indian Architecture as Tourist Attractions Culture and Heritages in India-I: Hinduism, Jainism and Buddhism Culture and Heritages in India-II: Sikhism, Islam and Christianity Cultural Attractions of India Natural Tourist Attractions in India Growth and Patterns of Tourism in India Growth and Patterns of Tourism in World Tourism Management Human Resource Management-I Human Resource Management-II Communication and Personality Development Tourism Marketing Fundamentals of Travels Agency and Tour Operation Business Hospitality and Catering Industry Functions of Travel Agencies and Tour Operations Front Office Operations Itinerary Planning and Tour Packaging Supporting Operations of Hotel
Introduction to law (338) MEANING OF LAW CLASSIFICATION OF LEGAL SYSTEM PERSONAL LAW - I : HINDU & MUSLIM LAW PERSONAL LAW II CHRISTIAN, PARSI & JEWISH LAW NORMATIVE FUNCTIONS OF LAW & SOCIAL CONTROL PRINCIPLES OF NATURAL JUSTICE TECHNIQUES OF LAW AND REMEDIES I TECHNIQUES OF LAW AND REMEDIES II TERRITORIAL LAW CIVIL AND CRIMINAL LAW SUBSTANTIVE LAW AND PROCEDURAL OR ADJECTIVE LAW PUBLIC LAW AND PRIVATE LAW INDIAN JUDICIAL SYSTEM JUSTICE DELIVERY SYSTEM ALTERNATE DISPUTE RESOLUTION MECHANISM LEGAL SERVICES AND LOK ADALAT THE CONSTITUTION OF INDIA - ITS NATURE 18. CONSTITUTIONALISM AND PREAMBLE FUNDAMENTAL RIGHTS AND DUTIES DIRECTIVE PRINCIPLES OF STATE POLICY THE EXECUTIVE THE LEGISLATURE THE JUDICIARY ENVIRONMENTAL LAW SUSTAINABLE DEVELOPMENT GENERAL PRINCIPLES OF ENVIRONMENTAL LAW CONTEMPORARY DEVELOPMENTS CONSUMER PROTECTION UNFAIR TRADE PRACTICES CONSUMER DISPUTES REDRESSAL AGENCIES CONSUMER ACTIVISM
Library & Information Science (339)
Arabic (341) Lesson 1 Lesson 2 Lesson 3 Lesson 4 Lesson 5 Lesson 6 Lesson 7 Lesson 8 Lesson 9 Lesson 10 Lesson 11 Lesson 12 Lesson 13 Lesson 14 Lesson 15 Lesson 16 Lesson 17 Lesson 18 Lesson 19 Lesson 20 Lesson 21 Lesson 22 Lesson 23 Lesson 24 Lesson 25
Military History (375) WARRIOR SYSTEM IN ANCIENT INDIA ARMIES IN ANCIENT AGE MILITARY ETHOS MAURYA AND GUPTA ARMIES ESTABLISHMENT OF THE DELHI SULTANATE MILITARY SYSTEM OF THE MUGHALS BATTLES OF MUGHAL ARMY RISE AND FALL OF THE MUGHAL EMPIRE COLONIAL ERA AND THE INDIAN SEPOY BATTLES FOUGHT IN THE COLONIAL ERA REVOLT OF 1857 AND REFORMS IN THE INDIAN ARMY INDIAN ARMY IN WORLD WAR I AND II INDIAN ARMY INDIAN NAVY THE INDIAN AIR FORCE INDO-PAKISTAN WAR SINO-INDIAN WAR - 1962 INDIA-PAKISTAN WAR-1965 INDIA-PAKISTAN WAR - 1971 KARGIL CONFLICT-1999 INSURGENCY TERRORISM
Military Studies (374) IMPORTANCE OF MILITARY STUDIES CONCEPT AND EVOLUTION OF MILITARY STUDIES NEED OF MILITARY STUDIES TODAY ARMED FORCES SPECIAL FORCES PARA MILITARY FORCES GEO-STRATEGY GEO-POLITICS ROLE AND EQUIPMENT USED BY THE ARMED FORCES MODERNISATION OF THE INDIAN ARMED FORCES NUCLEAR WARFARE BIOLOGICAL WARFARE CHEMICAL WARFARE CYBER WARFARE ARMED FORCES IN PEACE KEEPING ARMED FORCES IN DISASTER MANAGEMENT ARMED FORCES IN INTERNAL SECURITY
Physical Education and Yoga (373) INTRODUCTION AND HISTORICAL DEVELOPMENT PHYSICAL FITNESS AND WELLNESS CAREER ASPECTS OF PHYSICAL EDUCATION PSYCHOLOGICAL ASPECTS SOCIAL ASPECTS SPIRITUAL ASPECTS INTRODUCTION TO HEALTH DIET AND NUTRITION AWARENESS OF LIFESTYLE DISORDERS SCHOOL HEALTH PROGRAMME PHYSICAL EDUCATION FOR VARIOUS POPULATIONS SPORTS TRAINING TESTS AND MEASUREMENTS ORGANIZATION OF TOURNAMENT ATHLETIC INJURIES, FIRST AID AND SAFETY HATHA YOG SHATKARMA ASANA PRANAYAM MUDRA AND BANDHA
Early Childhood Care & Education (376) Early Childhood Care and Education: Meaning and Significance Early Childhood in India Needs and Rights of Children Issues and Directions in ECCE Growth and development Domains of Development Stages of Child Development: Prenatal and Birth to Three Years Stages of Child Development: Three to Six Years and Six to Eight Years Care of Children in Early Years Play and Early Learning Planning Developmentally Appropriate ECCE Curriculum How Children Learn Methods of Child Study Profile of an ECCE Centre Administration and Managementof ECCE Centre Qualities and Role of an ECCE Teacher Involvement of Parents and Community Understanding Diversity Smooth Transitions Inclusion: Concept and Practices Early Identification and Intervention
Malayalam (343)
Odia (305) Lesson 1 Lesson 2 Lesson 3 Lesson 4 Lesson 5 Lesson 6 Lesson 7 Lesson 8 Lesson 9 Lesson 10 Lesson 11 Lesson 12 Lesson 13 Lesson 14 Lesson 15 Lesson 16 Lesson 17 Lesson 18 Lesson 19 Lesson 20 Lesson 21 Lesson 22 Lesson 23
Tamil (304)
Punjabi (310)
Persian (342)
Veda Adhyayan (345) Lesson 1 Lesson 2 Lesson 3 Lesson 4 Lesson 5 Lesson 6 Lesson 7 Lesson 8 Lesson 9 Lesson 10 Lesson 11 Lesson 12 Lesson 13 Lesson 14 Lesson 15 Lesson 16 Lesson 17 Lesson 18 Lesson 19 Lesson 20 Lesson 21 Lesson 22 Lesson 23 Lesson 24 Lesson 25 Lesson 26
Sanskrit Vyakarana (346) Lesson 1 Lesson 2 Lesson 3 Lesson 4 Lesson 5 Lesson 6 Lesson 7 Lesson 8 Lesson 9 Lesson 10 Lesson 11 Lesson 12 Lesson 13 Lesson 14 Lesson 15 Lesson 16 Lesson 17 Lesson 18 Lesson 19 Lesson 20 Lesson 21 Lesson 22 Lesson 23 Lesson 24 Lesson 25 Lesson 26 Lesson 27 Lesson 28 Lesson 29 Lesson 30 Lesson 31
Bharatiya Darshan (347) Lesson 1 Lesson 2 Lesson 3 Lesson 4 Lesson 5 Lesson 6 Lesson 7 Lesson 8 Lesson 9 Lesson 10 Lesson 11 Lesson 12 Lesson 13 Lesson 14 Lesson 15 Lesson 16 Lesson 17 Lesson 18 Lesson 19 Lesson 20 Lesson 21 Lesson 22 Lesson 23 Lesson 24 Lesson 25 Lesson 26 Lesson 27
Sanskrit Sahitya (348) Lesson 1 Lesson 2 Lesson 3 Lesson 4 Lesson 5 Lesson 6 Lesson 7 Lesson 8 Lesson 9 Lesson 10 Lesson 11 Lesson 12 Lesson 13 Lesson 14 Lesson 15 Lesson 16 Lesson 17 Lesson 18 Lesson 19 Lesson 20 Lesson 21 Lesson 22 Lesson 23 Lesson 24 Lesson 25 Lesson 26 Lesson 27
English (302) My First Step Leisure Father Dear Father Fuel of the future My Grandmother's House A Case of Suspicion My son will not be a beggar be Where the mind is without fear If I were you The tiger in the tunnel The road not taken I Must Know the Truth India Her Past and Futute Night of the scorpion Bholi Managing the telephone Analyiong turns in telephoning Aids for a receptionist Controlling strategies & out going calls Face to face communication in business Writing memos & letters Writing e-mails Writing reports Writing job applications Appearing for an interview The reception desk & you